Slingo Terms and Conditions

Welcome to Slingo, the home of a unique blend of slots and bingo loved by players all over the world. These Terms and Conditions govern your use of our platform at slingo.com and form a binding legal agreement between you and Skill on Net Ltd, registered in Malta under Reg. No. C50024. By registering an account and choosing to play Slingo casino games, you confirm that you have read, understood, and agreed to everything set out below. Please read these terms carefully before proceeding.

1. About Us and Our Licensing

We operate Slingo under a licence issued by the Gambling Commission of Great Britain, account number 39326, held by Skill on Net Ltd. All payment processing services covering deposits and withdrawals are provided by our UK processing agent, Skill on Net Limited, registered number 14264775, Suite A, 4-6 Canfield Place, London NW6 3BT. We are authorised to offer our services exclusively to players located in Great Britain. If you are accessing our platform from outside Great Britain, you are not permitted to register or play at our online casino Slingo.

2. Eligibility and Account Registration

At Slingo, we require all players to meet the following conditions before registering an account:

• You must be at least 18 years of age.
• You must be a resident of Great Britain.
• You must not be an employee, manager, director, agent, or consultant of our operator, nor a relative — including spouse, parent, partner, child, or sibling — of any such person.
• You must provide accurate, truthful, and complete information during registration.
• You must not hold more than one account on our platform at any time.

We reserve the right to carry out identity and verification checks before allowing you to deposit or gamble. Registration is required, and verification precedes both depositing and gameplay on our platform.

3. Account Verification

Here at Slingo, we are committed to verifying your identity in accordance with our legal and regulatory obligations. We aim to complete all document checks within 12 hours, and we ask that you allow up to 48 hours before contacting our support team regarding a pending review. Failure to supply the required documentation may result in your account being suspended and withdrawals being withheld until verification is complete.

4. Deposits and Withdrawals

4.1 Deposit Methods

We accept the following deposit methods for players using our slingo casino uk platform: Visa, Mastercard, Paysafecard, PayPal, Trustly, and Apple Pay. The minimum deposit is £10, or £20 where an equivalent in another currency applies. All transactions are processed in Pound Sterling (GBP), and all times referenced are GMT unless stated otherwise.

4.2 Withdrawal Policy

At Slingo Casino, we process withdrawals using a closed-loop method. Where the original deposit method does not accept withdrawals, full verification of an alternative method belonging to you will be required before payment is issued. Minimum withdrawal amounts are as follows:

• Wire Transfer: £10.00 (waived for amounts above £500)
• Cards: no charge
• Online Wallets: no charge

Once a withdrawal is fully processed, we send funds to your account immediately and without delay. An individual per-transaction withdrawal limit is applied at registration and displayed in the more info section of your withdrawal page. There is no limit on the number of transactions per day, week, or month. You may request a higher or lower single-transaction amount by contacting our support team at contact@slingo.com.

4.3 Large Wins and Processing Delays

Any win of £5,000 or more, or any jackpot win, may require additional processing time while we verify the outcome with a relevant third party. Additionally, where deposits and withdrawals are repeated without commensurate betting, or where all bets are of a low or very low risk nature, we reserve the right to pass on bank charges of 15% of the transaction amount before closing the account.

5. Bonuses and Promotions

5.1 Welcome Offers

Our Slingo casino no deposit and deposit-based welcome offers are subject to an automated eligibility check carried out at the point of registration. After your account is created, our system reviews your details and may determine that your account is not eligible for bonuses, with notification sent by e-mail immediately after registration. We currently operate three concurrent first-deposit offers on a rotating carousel, all requiring a minimum deposit of £10 and carrying a 10x wagering requirement with only slots counting toward that requirement.

5.2 Wagering Requirements

Wagering on all bonuses is tracked in redeem points rather than cash. Every £1 wagered earns 0.5 points, and your Points to Redeem total is visible in your personal area under Cashier, Active Bonuses. The maximum permitted bet while wagering is 10% of the bonus amount (minimum £0.10) or £5, whichever is lower. Any breach of the maximum bet rule allows us to void and remove any winnings accrued from that bonus. Under Standard wagering, only slots and scratch games count toward the requirement; under Mixed wagering, all games count. Real money is always wagered before your bonus balance.

5.3 Non-Deposit Bonuses

For non-deposit bonuses, the maximum win or withdrawal is £100 or twice the bonus amount, whichever is larger. Any amount above this ceiling will be removed, including winnings generated from those funds after a subsequent deposit. Wagering on non-deposit bonuses must be completed within 24 hours. All free spins, free bets, free bingo tickets, and golden chips expire within 24 hours of being credited.

5.4 Bonus Cancellation

Cancelling an active bonus is irreversible. If reinstatement is granted, the full wagering requirement will be restored regardless of prior progress. Where a bonus is consumed, cancelled, or expired with wagering incomplete, all associated winnings will be removed, including any pending or unclaimed winnings from games played while the bonus was held. Withdrawing with an active bonus is permitted but requires you to cancel the entire bonus balance, including winnings accrued from it.

5.5 Daily Picks and Other Promotions

Our Daily Picks feed provides personalised free spins, bonuses, and promotions claimed from the side menu once logged in. Prize Twister awards free spins, bonuses, and cash prizes through Mini, Super, or Mega Twister draws. Golden Chips, a Playtech-exclusive feature, are staked in live table games after selecting a chip value. Free bingo tickets are room-specific, game-specific, expire on a stated date, and carry no wagering requirement — winnings from them are paid directly to your real money balance.

6. Irregular Play and Fair Use

At Slingo Casino, we define irregular play as any of the following, and we reserve the right to confiscate winnings and restrict accounts accordingly:

• Low margin, equal, zero-risk, or hedge betting used to exploit bonuses
• Increasing your balance and then materially changing bet size, game type, or structure to clear wagering
• Use of betting systems or even-money bets on baccarat or roulette to satisfy wagering requirements
• Wagering in one currency and switching to a stronger currency before an award is credited

7. Responsible Gambling

Our Slingo platform is built around player safety. Where our customer interaction monitoring framework identifies strong indications of gambling-related harm, we may immediately restrict the account from further deposits and gameplay. We will then assess whether to prevent or allow completion of any bonus already in progress. When any player limitation request is received, the player forfeits the right to bonuses, cashbacks, and personal offers extended prior to that limitation, and we reserve the right to remove accrued VIP points and reduce the VIP level to the lowest.

8. Inactivity Policy

Where an account has been inactive for 12 months, we will apply an inactivity fee of £5 per month. This fee will never reduce your balance below zero. Before any fee is applied, we will attempt to return your balance to your last used payment method and will contact you 30 days in advance. You can recover your funds at any time by logging in and initiating a withdrawal.

9. Bingo Rules

Our Slingo bingo offering is governed by sections 37 to 44 of these Terms, which set out a complete bingo rulebook applicable only where a bingo product is offered on our platform. These rules cover ticket purchase, a 300-ticket ceiling per game, single and multi-part games, variable and guaranteed prize structures, pre-bought tickets, a 90-day termination and refund policy for interrupted games, chat privacy with a 30-day history, and four jackpot types.

10. Contact and Support

Our customer support team is available via live chat from 06:00 to 00:00 GMT daily. You can also reach us at contact@slingo.com or via our online contact form. For data protection enquiries, please write to dpo@slingo.com. We provide support exclusively in English and are here to help with any questions about your account, our slingo casino app, our games, or your transactions.

11. Amendments

We reserve the right to amend these Terms and Conditions at any time. Where material changes are made, we will notify you in advance. Continued use of our platform following notification constitutes your acceptance of the updated terms. We encourage you to review these terms periodically to stay informed of your rights and obligations when you play Slingo casino for real money.